We're here to help.

Frequently Asked Questions

• Can I delete my scans? +
  Yes. You can delete your entire account — including all photos and scan history — from the Settings screen inside the App. Tap your profile, scroll to the bottom, and select Delete Account. All your data will be permanently removed within 30 days.
• How do I cancel my subscription? +
  Subscriptions are managed by Apple or Google, not by us directly. To cancel:
  
  On iPhone: Settings → [Your Name] → Subscriptions → Am I Beautiful?
  On Android: Google Play → Subscriptions → Am I Beautiful?
  
  You can also tap Manage Subscription in the App's Settings screen. Your access continues until the end of the current billing period after cancellation.
• Is my photo stored? Who can see it? +
  Yes, your photo is stored securely on Supabase with row-level security — meaning only your authenticated account can access it. We do not share your photos with other users or third parties for advertising. Photos are sent to OpenAI's API to generate your scores, and are then stored on your account. You can delete all photos and data by deleting your account in Settings.
• Why do my scores change between scans? +
  Scores reflect what was present in that specific photo at that specific moment — lighting, angle, expression, energy. They are not fixed measurements of you as a person. Different days, different light, different moods will produce different readings. That variability is intentional: the App is designed to reveal the range of how you show up, not to assign you a permanent number.
• I purchased premium but it's not unlocking. What do I do? +
  Try tapping Restore Purchases in the App's Settings screen. This syncs your purchase history from the App Store or Google Play. If that doesn't resolve it, restart the App and try again. If the issue persists, email us at help@amibeautiful.ai with your account email and we'll sort it out.

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